The following Terms and Conditions constitute the entire agreement between the parties and supersede any previous agreements, warranties, representations, undertakings or understandings between the parties and may not be varied except in writing.
a. “Seller” means the party providing the goods or services under these terms and conditions.
b. “Buyer” means the party contracting with the Seller to acquire the good and services supplied under these terms and conditions.
c. “Work” means all goods (by way of intermediate or finished product) and services supplied by the Seller to the Buyer.
d. “Intermediates” means all products produced during the manufacturing process including non-exhaustively discs, film, plate, intellectual property.
e. “Preliminary Work” means all work done in the concept and preparatory stages (including non-exhaustively design, artwork, colour matching).
f. “Electronic File” means any text, illustration or other matter supplied or produced by either Party in digitised form on disc, through a modem, or by ISDN or any other communication link.
g. “Insolvency” means the Buyer is in a position where it is unable to pay its debts or has a winding up petition issued against it or has a receiver, administrator or administrative receiver appointed to it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him.
a. Prices are based on the Seller’s current costs of production and are subject to amendment to meet any rise or fall in such costs that have taken place by the time of delivery.
b. All work carried out shall be charged. This includes all Preliminary Work whether or not the Buyer agrees to that work being taken forward to production.
c. Any additional work required of the Seller by reason of the Buyer supplying inadequate copy, incomplete or incorrect instructions or insufficient materials; or late delivery of the same shall be charged.
d. Should the Work be suspended or delayed by the Buyer for any reason the Seller shall be entitled to charge for storage and for loss of or wastage of resources that cannot otherwise be used.
e Should the suspension or delay in 2(d) above extend beyond 30 days the Seller shall be entitled to immediate payment for work already carried out, materials specially ordered and any other additional costs.
f. VAT at the current rate is chargeable.
Unless otherwise agreed in writing completion and delivery times are a guide only and, whilst the Seller will make every effort to adhere to proposed timescales, time is not of the essence in any contract with the Buyer.
b. Subject to any agreement, delivery involving difficult access and/or unreasonable distance from vehicular access shall entitle the Seller to make an extra charge to reflect its extra costs.
c. Should expedited delivery be agreed the Seller shall be entitled to make an extra charge to cover any overtime or any other additional costs.
d. Production times and delivery are dependent upon time of year order is placed.
4.1 Electronic Files
a. It is the Buyer’s responsibility to maintain a copy of any original Electronic File provided by the Buyer.
b. The Seller shall not be responsible for checking the accuracy of supplied input from an electronic file.
c. Without prejudice to clause 4.2(b), if an electronic file is not suitable for outputting on equipment normally adequate for such purposes without adjustment or other corrective action the Seller may make a charge for any resulting additional cost incurred or may reject the file without prejudice to his rights to payment for work done/material purchased.
4.2 Other Materials
a. Where content is generated by the Seller, the Seller may, in order to protect his intellectual property rights and at his absolute discretion, replace such material with unused material of a similar or better quality.
b. The Seller may reject any electronic files supplied by the Buyer which appear to be unsuitable for the purpose intended. Additional cost incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by the Seller in ascertaining the unsuitability of the materials then that amount shall not be charged to the Buyer.
c. Without prejudice to clause 5.2.b, where materials are so supplied or specified, and the Seller so advises the Buyer, and the Buyer instructs the Seller in writing to proceed anyway, the Seller will use reasonable endeavours to secure the best results, but shall have no liability for the quality of the end-product(s).
4.3 Risk and Storage
a. Buyer’s property and all property supplied to the Seller by or on behalf of the Buyer shall while it is in the possession of the Seller or in transit to or from the Buyer be deemed to be at Buyer’s risk unless otherwise agreed in writing and the Buyer should insure accordingly.
b. The Seller shall be entitled to make a reasonable charge for the storage of any Buyer’s property left with the Seller before receipt of the order or after notification to the Buyer of completion of the work.
4.4 Finished Goods
a. The risk in the Work and all goods delivered in connection with the Work shall pass to the Buyer on delivery and the Buyer should insure accordingly.
b. On completion of the Work, the Seller will store the Buyer’s materials and Work for a maximum of one month, after which time they will be destroyed without further notice.
a. Metal, film and other materials owned by the Seller and used in the production of intermediates, type, plates, film-setting, negatives, positives, electronic files and other production processes, together with items thereby produced, shall remain the Seller’s exclusive property.
b. Type shall be distributed and film and plates, tapes, discs, electronic files or other work destroyed immediately after the order is executed unless written arrangements are made to the contrary. In the latter event, storage shall be charged.
c. The Seller shall not be obliged to download any digital data from his equipment or supply the same to the Buyer on disc, tape or by any communication link.
a. The Work remains the Seller’s property until the Buyer has paid for it and discharged all other debts owing to the Seller.
b. If the Buyer becomes subject to Insolvency and the Work has not been paid for in full the Seller may take the goods back and, if necessary, enter the Buyer’s premises to do so, or to inspect and/or label the goods so as to identify them clearly.
c. If the Buyer shall sell the goods before they have been paid for in full he shall hold the proceeds of sale on trust for the Seller in a separate account until any sum owing to the Seller has been discharged from such proceeds.
d. Where the Buyer is in breach of these Terms or performs any act of Bankruptcy or Insolvency the Seller reserves the right to approach the Buyer’s customer and to offer the Work directly to them, notwithstanding the fact that this will involve advising the Buyer’s customer that the Buyer is in breach or in default.
1.8.1 Contract Submission *Deadlines by
30% per year (’30/3′ DEAL – 3 years) – 01 Mar
20% per year (’20/2′ DEAL – 2 years) – 01 Mar
15% per year (’15/3′ DEAL – 3 years) – 01 Mar
1.8.2 Copy *Deadlines by
30% per year (’30/3′ DEAL – 3 years) – 10 April
20% per year (’20/2′ DEAL – 2 years) – 10 April
15% per year (’15/3′ DEAL – 3 years) – 10 June
1.8.3 Delivery *Deadlines by
30% per year (’30/3′ DEAL – 3 years) – 31 May
20% per year (’20/2′ DEAL – 2 years) – 31 May
15% per year (’15/3′ DEAL – 3 years) – 31 August
*if any deadline date falls on Saturday/Sunday, deadline is the next following Monday.
Any work will be carried out after receipt of signed Contract from customer.
Economy Contract Terms open to all customers for bespoke service only.
Super service, always someone on the end of a phone, quality product for a bespoke planner.
Professional, efficient and friendly.
We’ve used your company for a number of years now and always been totally satisfied with the quality of service and products we’ve purchased.
Very reliable and really appreciate their friendly service.
Friendly, reliable and helpful.
An easy, hassle free experience from start to finish. As a repeat customer the service continues to be excellent.
Very professional and reliable service.
Excellent service and turnaround with our limited timescales. We are thrilled with them – thank you!
Good communication, satisfied with quality and price and the ability to tailor pages to our needs.
The academic planners arrived yesterday, and we are delighted with them! Thank you so much for all your help!